FAQs

We ship internationally via FedEx and the U.S. Postal Service. Just enter your shipping address when placing your order and make sure not to make a mistakes.

We offer veterinary care and habitat advice for birds and reptiles, and our care is
focused on the particular breed of your bird or lizard. We can even give you advice on
what types of food, bedding, toys, and heat lamps to purchase to ensure your pet’s
health.

We offer emergency services for pocket pets and exotic pets that are exhibiting
symptoms of illness. Common signs of illness include lethargy, lack of appetite, and skin
sores or wounds. Treatment options for exotic pets and pocket pets have advanced, and
there are many treatment options available to cure your pet’s ailment or infection.

Birds are susceptible to colds and feather mites, and both ailments can appear similar
in symptoms. If your bird appears to have a runny nose and frequently ruffled feathers,
you should bring him or her into our veterinary hospital for an examination.

If your exotic pets are showing signs of respiratory distress, bald patches or hair or
feather loss, diarrhea, or runny eyes and nose, you should bring your pets to us for a full
physical examination and course of treatment.

One of the most frequently asked questions we hear from customers is, “Is owning an exotic pet legal?”

Other states may have different laws. If you live outside of Texas, you are responsible for ensuring compliance with your state’s special licensing requirements.